Compare CaptivateIQ and Xactly 
Featured Products
At a Glance
Market Segments
Mid-Market (68.0% of reviews)
Enterprise (55.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CaptivateIQ
Star Rating
(3,467)4.7 out of 5
Market Segments
Mid-Market (68.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CaptivateIQXactly
Star Rating
(1,047)4.2 out of 5
Market Segments
Enterprise (55.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about XactlySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CaptivateIQ excels in user experience, with many praising its intuitive UI that makes navigating commission statements straightforward. Users appreciate the quick access to core numbers, allowing them to grasp their earnings without unnecessary digging.
- According to verified reviews, Xactly offers a solid experience for users who value ease of use and advanced functionality. Recent feedback highlights the platform's ability to present data in an understandable format, with users noting the convenience of its document management and the clarity of its graphs.
- Users say that CaptivateIQ's implementation process is notably smooth, with a streamlined setup that allows for quick onboarding. This is a significant advantage for teams looking to get up and running without extensive training or configuration challenges.
- Reviewers mention that while Xactly has a strong feature set, it sometimes struggles with customization to fit specific workflows. Some users have reported challenges in tailoring the platform to their unique needs, which can hinder overall satisfaction.
- G2 reviewers highlight the quality of support provided by CaptivateIQ, with many users noting the responsiveness and helpfulness of the support team. This level of service contributes to a more positive overall experience, especially when users encounter issues or have questions.
- According to recent feedback, Xactly's new UI updates have been well-received, with users appreciating the enhancements and new features like the commission estimator. However, the overall satisfaction scores indicate that CaptivateIQ still leads in terms of user happiness and feature satisfaction.
Pricing
Entry-Level Pricing
CaptivateIQ
No pricing availableXactly
No pricing availableFree Trial
CaptivateIQ
No trial information availableXactly
No trial information availableRatings
Meets Requirements
9.5
2,548
8.4
591
Ease of Use
9.5
2,576
8.1
920
Ease of Setup
8.8
659
7.9
622
Ease of Admin
8.7
246
7.8
360
Quality of Support
9.5
1,869
8.3
522
Has the product been a good partner in doing business?
9.4
247
8.6
368
Product Direction (% positive)
9.1
2,360
8.2
582
Features by Category
Sales Rep Portal
9.1
1642
7.1
227
8.8
1329
6.9
211
9.4
1894
8.4
324
9.0
1419
8.2
279
8.8
1397
8.0
297
8.4
1186
6.8
197
Management Portal
8.7
1100
7.4
223
8.8
1196
7.8
233
Feature Not Available
Feature Not Available
8.8
1231
7.7
231
8.9
1304
7.6
232
8.8
988
7.7
219
Feature Not Available
6.7
155
Administration
8.9
1219
7.4
213
8.8
1181
7.1
211
8.8
1178
7.2
208
9.1
1328
8.0
253
8.9
1381
7.4
272
8.6
1137
7.9
253
Platform
8.7
837
7.9
186
8.5
761
7.0
136
8.3
726
6.7
125
8.4
786
7.3
211
8.4
765
7.4
152
8.5
739
7.7
162
9.1
933
8.1
233
Agentic AI - Sales Compensation
7.6
155
Not enough data
Data Availability
8.7
33
Not enough data
9.0
32
Not enough data
8.2
32
Not enough data
8.4
31
Not enough data
Data Accuracy
8.9
31
Not enough data
9.1
29
Not enough data
8.7
29
Not enough data
Agentic AI - Sales Intelligence
8.0
11
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
8.6
11
Not enough data
Platform
8.7
31
Not enough data
8.9
32
Not enough data
9.0
33
Not enough data
8.9
33
Not enough data
8.3
27
Not enough data
8.9
30
Not enough data
Features
7.7
27
Not enough data
7.7
28
Not enough data
8.0
29
Not enough data
8.0
29
Not enough data
8.1
29
Not enough data
7.6
27
Not enough data
8.1
26
Not enough data
8.5
29
Not enough data
7.7
25
Not enough data
Data Management
Not enough data
8.1
7
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
9.0
8
Map Creation
Not enough data
8.7
5
Not enough data
8.1
6
Not enough data
8.1
8
Not enough data
7.9
7
Analysis
Not enough data
7.1
8
Not enough data
8.1
7
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.8
7
Not enough data
8.2
11
Not enough data
8.0
10
Not enough data
8.5
9
Organization
Not enough data
9.3
20
Not enough data
8.2
19
Not enough data
8.1
16
Performance Analysis
Not enough data
8.2
14
Not enough data
8.5
17
Sales Analysis
Not enough data
9.0
12
Not enough data
8.9
15
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaborate
8.3
36
Not enough data
8.0
35
Not enough data
Logistics
8.2
35
Not enough data
8.2
35
Not enough data
8.2
35
Not enough data
Platform
Not enough data
7.4
61
Not enough data
7.0
51
Not enough data
7.6
58
Not enough data
7.8
68
Not enough data
7.5
56
Not enough data
7.4
53
Not enough data
6.6
61
Not enough data
6.8
67
Not enough data
7.8
66
Not enough data
7.6
54
Benchmarking and Equity - Compensation Management
Not enough data
6.8
45
Not enough data
7.0
45
Not enough data
7.0
44
Platform
Not enough data
7.6
76
Not enough data
7.6
72
Not enough data
7.7
69
Not enough data
8.3
73
Not enough data
7.9
80
Not enough data
7.4
71
Not enough data
6.9
76
Not enough data
7.4
77
Performance reviews
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
6.7
5
Goals
Not enough data
Not enough data
Not enough data
7.7
5
Feedback
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
6.7
5
Not enough data
7.3
5
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Features - Sales Planning
8.3
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
7.9
23
Not enough data
8.0
22
Not enough data
8.1
22
Not enough data
Territory Management - Sales Planning
7.8
22
Not enough data
7.9
22
Not enough data
Quota & Capacity Management - Sales Planning
8.3
22
Not enough data
8.0
22
Not enough data
8.2
22
Not enough data
Agentic AI - Sales Planning
7.9
11
Not enough data
7.6
11
Not enough data
Platform - Compensation Planning
8.8
87
8.2
12
8.5
85
7.5
12
8.9
86
7.9
12
8.8
84
8.2
12
8.8
84
7.4
12
9.0
86
8.1
12
Additional Features - Compensation Planning
8.9
85
7.8
12
8.8
84
7.5
12
8.9
83
7.6
12
Agentic AI - Sales Performance Management
7.0
31
Not enough data
7.0
31
Not enough data
7.0
32
Not enough data
Incentives
Feature Not Available
7.7
58
8.5
268
7.8
76
9.2
381
|
Verified
8.3
84
|
Verified
8.6
240
8.0
62
Personalization
Feature Not Available
8.3
76
8.8
311
|
Verified
7.6
79
|
Verified
9.0
347
|
Verified
7.9
89
|
Verified
8.8
308
|
Verified
7.7
59
Administrative
8.9
305
|
Verified
7.8
80
|
Verified
8.8
296
|
Verified
8.1
88
|
Verified
8.4
173
7.4
73
Agentic AI - Sales Analytics
7.5
34
Not enough data
8.0
34
Not enough data
7.8
34
Not enough data
7.9
35
Not enough data
7.7
35
Not enough data
Data Sourcing
8.5
64
7.9
48
8.6
65
7.3
50
8.4
63
7.7
45
8.4
68
8.1
66
8.4
65
8.1
54
Predictive Analytics
7.9
62
7.8
38
8.0
61
8.5
64
7.8
62
7.6
54
7.7
62
8.4
67
Sales Management
7.9
63
8.5
71
7.9
61
7.7
37
8.2
60
8.0
52
8.2
62
8.1
63
Agentic AI - Sales Coaching
7.1
7
Not enough data
7.4
7
Not enough data
6.9
7
Not enough data
7.4
7
Not enough data
Training
8.3
15
Not enough data
7.9
15
Not enough data
7.4
15
Not enough data
7.0
15
Not enough data
Feedback
7.4
15
Not enough data
7.9
15
Not enough data
7.6
15
Not enough data
8.0
15
Not enough data
8.0
15
Not enough data
7.4
15
Not enough data
7.4
15
Not enough data
Generative AI
7.4
15
Not enough data
Categories
Categories
Shared Categories
CaptivateIQ and Xactly are categorized as Compensation Planning, Sales Analytics, Sales Performance Management, Sales Compensation, and Sales Planning
Unique Categories
Xactly is categorized as Compensation Management, AI Sales Assistant, Revenue Operations & Intelligence (RO&I), Performance Management, and GIS
Reviews
Reviewers' Company Size
CaptivateIQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Xactly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
35.9%
Information Technology and Services
16.5%
Financial Services
8.0%
Marketing and Advertising
4.3%
Computer & Network Security
3.1%
Other
32.2%
Computer Software
27.1%
Information Technology and Services
20.1%
Telecommunications
5.8%
Financial Services
4.5%
Computer & Network Security
3.3%
Other
39.2%
Discussions
What is the best way to reach customer support?
2 Comments
Official Response from CaptivateIQ
Hi Taimoor,
You can email [email protected].Read more
Can you create a mobile phone app for CaptivateIQ?
2 Comments
Official Response from CaptivateIQ
Hi Vinh,
A mobile app is not on our roadmap for this year but you can still access the site on your mobile phone to see your performance dashboard.
Read more
Will there be an app or is there an app for mobile phones?
2 Comments
BZ
Hi Manuel,
We don't have a mobile app yet but you can access the rep dashboard from the mobile website.
Hope that helps. Read more
What is Xactly Incent used for?
1 Comment
AS
Xactly incent is a sales performance management software. It is used for sales compensation - where the sales team can have live access to their commissions...Read more
Why does BBB state that the bussines file wasn’t opened untill 2/2021 with no reviews and posted reviews go back 3 years?
1 Comment
GH
TopOpps was acquired by Xactly at that time and became Xactly ForecastingRead more
I don't see much documentation on the website in terms of FAQ, etc. Is there an online resource I can use if I have any questions?
1 Comment
MG
Hello,
We offer help documentation online and in PDF format to existing customers. Please contact me at 408-477-3130 and I'll assist you.
Thanks,
MikeRead more
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